We're a boutique IT Provider based in Vancouver and Surrey
Not getting the support you need from traditional IT firms?
We're here to do better.
Why Choose Resolved IT
Hear back in 1 minute.
No hold times guaranteed.
Immediate communication, prompt resolutions, and zero tolerance for downtime. We put our customer’s time first.
Boutique Services.
Gaining deep knowledge about your business.
Delivering highly impactful services by understanding what’s important to you.
A Team Built For You.
Small Teams of 2-5 techs
Work with a small dedicated team every day, instead of dealing with a new person every time you call IT.
Hear back in 1 minute.
No hold times guaranteed.
Immediate communication, prompt resolutions, and zero tolerance for downtime. We put our customer’s time first.
Boutique Services.
Gaining deep knowledge about your business.
Delivering highly impactful services by understanding what’s important to you.
A Team Built For You.
Small Teams of 2-5 techs
Work with a small dedicated team every day, instead of dealing with a new person every time you call IT.
Hear back in 1 minute.
No hold times guaranteed.
Immediate communication, prompt resolutions, and zero tolerance for downtime. We put our customer’s time first.
Boutique Services.
Gaining deep knowledge about your business.
Delivering highly impactful services by understanding what’s important to you.
A Team Built For You.
Small Teams of 2-5 techs
Work with a small dedicated team every day, instead of dealing with a new person every time you call IT.
Hear back in 1 minute.
No hold times guaranteed.
Immediate communication, prompt resolutions, and zero tolerance for downtime. We put our customer’s time first.
Boutique Services.
Gaining deep knowledge about your business.
Delivering highly impactful services by understanding what’s important to you.
A Team Built For You.
Small Teams of 2-5 techs
Work with a small dedicated team every day, instead of dealing with a new person every time you call IT.
Outsourced IT Support That Actually Works.
We have evolved past the traditional IT helpdesk model.
We assign small teams of technicians to small lists of accounts to allow for organic, repeat interactions between our technicians and your team, building stronger partnerships and enabling us to deliver a personalized service.
During our 30-day onboarding process, your Resolved IT Account Manager will keep you apprised of the progress that your dedicated IT Service Team is making towards becoming familiar with your people, culture, and technology.
2
BC-Based Offices
10
BC-Based staff
30+
Happy Clients
2
BC-Based Offices
10
30+
Your Business Needs A Dedicated IT Team.
Your generalist IT provider doesn’t understand or care about your business like we do. By using small, dedicated and specialized service teams, we give our clients all the traditional “pros” of working with an IT firm, while retaining a personal touch.
We build long-lasting, mutually beneficial partnerships with clients that value their technology, time, and reputation.
Your Business Needs A Dedicated IT Team.
Your generalist IT provider doesn’t understand or care about your business like we do. By using small, dedicated and specialized service teams, we give our clients all the traditional “pros” of working with an IT firm, while retaining a personal touch.
We build long-lasting, mutually beneficial partnerships with clients that value their technology, time, and reputation.
Made For Uncompromising Professionals
Our 60-second response time and dedicated service team model are optimal for professionals who require outstanding support and personalized services at all levels of their technology, from their frontline IT support to their vCIO.
We most commonly work with businesses offering professional services, such as:- Architects & Engineers
- Healthcare Professionals
- Law Firms
- Non-profit Organizations
- Public Services
Made For Uncompromising Professionals
Our 60-second response time and dedicated service team model are optimal for professionals who require outstanding support and personalized services at all levels of their technology, from their frontline IT support to their vCIO.
We most commonly work with businesses offering professional services, such as:- Architects & Engineers
- Healthcare Professionals
- Law Firms
- Non-profit Organizations
- Public Services
Our Services
Our Services
Not Sure yet? Don't worry, we're here to help!
Provide us with your contact information to learn more about our services. You’ll hear back within 2 business hours or less. That’s a promise.
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What Our Clients Say About Our IT Services
Dave Te
Reid and the entire Resolved IT team are incredible to work with: timely responses, accurate information, and professional services are only a few of the great comments I can give the team. As a very quickly growing company, Resolved IT’s expertise is very much relied up on a regular basis, and the team does not fail to deliver. Teaming up with Resolved IT as a managed IT partner is without question one of the best technology decisions we’ve made for the company.
Google rating score: 5.0 of 5, based on 23 reviews
"Reid and the entire Resolved IT team are incredible to work with: timely responses, accurate information, and professional services are only a few of the great comments I can give the team. As a very quickly growing company, Resolved IT's expertise is very much relied up on a regular basis, and the team does not fail to deliver. Teaming up with Resolved IT as a managed IT partner is without question one of the best technology decisions we've made for the company."
Dave Te
Reid and the entire Resolved IT team are incredible to work with: timely responses, accurate information, and professional services are only a few of the great comments I can give the team. As a very quickly growing company, Resolved IT’s expertise is very much relied up on a regular basis, and the team does not fail to deliver. Teaming up with Resolved IT as a managed IT partner is without question one of the best technology decisions we’ve made for the company.
Google rating score: 5.0 of 5, based on 23 reviews
What Our Clients Say About Our IT Services
"Reid and the entire Resolved IT team are incredible to work with: timely responses, accurate information, and professional services are only a few of the great comments I can give the team. As a very quickly growing company, Resolved IT's expertise is very much relied up on a regular basis, and the team does not fail to deliver. Teaming up with Resolved IT as a managed IT partner is without question one of the best technology decisions we've made for the company."
Installations Manager / Systems Administrator
Real, local IT professionals.
A personal approach to service
Resolved IT’s technicians are assigned to small, dedicated service teams to function as your outsourced IT department. This means you work with the same small group of qualified people every day. We’re proud to say that we can call many of our clients friends, and we strive to go the extra mile for them every day.
Managed IT Support Near Me
Resolved IT is based in Vancouver & Surrey, BC and serves clients throughout the province.
Wondering if Resolved IT is the right fit for your business?
We understand that making the right decision to outsource your IT can be difficult. That’s why we offer a free consultation so you can learn more about our services and how they could benefit your business.
Once you decide to make the switch, our team of experts will work with you to create a plan that fits your needs.
Wondering if Resolved IT is the right fit for your business?
We understand that making the right decision to outsource your IT can be difficult. That’s why we offer a free consultation so you can learn more about our services and how they could benefit your business.
Once you decide to make the switch, our team of experts will work with you to create a plan that fits your needs.
