We Help Small Enterprises Work Smarter with Strategic IT Solutions

Ready to see the impact of expertly managed technology?

Reid McConkey & Mike Logan Resolved IT

2

BC-Based Offices

12

BC-Based staff

30+

Happy BC Clients

BC-Based Offices

BC-Based staff

Happy BC Clients

We Empower You with Expertise, Leading Technology Solutions

We work with you to tailor technology strategy, training, and support to help you work smarter and do more with less.

Rapid Response.

We put your time first - Immediate communication and zero tolerance for downtime. We understand that you need support immediately.

Tailored Approach.

We gain deep knowledge about your operations and deliver highly impactful services by understanding what's most important to your business.

Growth Oriented.

We help you leverage technology to enhance performance by working with your leadership to identify and implement effective technological levers.

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Your Trusted Partner in Outsourced IT — So You Can Focus on Growth

Our dedicated service teams, each with up to 6 technicians, focus on a small list of accounts to foster organic, repeat interactions. This approach builds stronger partnerships and delivers a more personalized service when compared to a traditional helpdesk model.

During our 45-day onboarding process, your Resolved IT Account Manager will keep you updated on your dedicated IT Service Team’s progress in understanding your people, culture, and technology.

group of professionals

Made For Uncompromising Professionals

Our 60-second response time and dedicated service team model are optimal for professionals who require outstanding support and personalized services at all levels of their technology, from their frontline IT support to their vCIO.

We most commonly work with businesses offering professional services, such as:

Tailored IT Solutions for Your Business Needs

No two businesses are the same, so why settle for one-size-fits-all IT solutions? Whether you’re an architecture firm looking to streamline project management, or a nonprofit working to maximize your impact, we have IT services tailored to fit your needs.

IT Support

Stay Focused on Your Business
– We'll Handle the IT

Your Full-Service IT Department Without the Overhead

Fill in the Gaps in Your IT Team with Our Specialists

IT Consulting

Expert IT Advice, Tailored to Your Business Goals

Resolved it Cybersecurity service

Custom Cybersecurity Strategies to Keep Your Business Safe

Networks & Cabling

Expert Cabling Solutions for Faster, Smarter Workflows

Resolved IT Professional Employee

Matthew Cherniak
Service Team Leader

Proactive IT Solutions and Support That Keeps Your Business Running Smoothly

Your local partner for technology success.

Partnering with us goes beyond merely fixing IT issues; it’s about propelling your firm’s success. Our specialized industry knowledge ensures that your technology not only supports but also enhances your business operations. With our proactive approach, we foresee and tackle potential challenges before they arise, allowing you to concentrate on your core business. Enjoy increased efficiency, minimized downtime, and a strategic edge.

Resolved IT Professional Employee

Matthew Cherniak
Service Team Leader

Discover How We’ve Helped Businesses Succeed with Smart IT Solutions

Architecture Firm

Resolved IT has been a great partner for our business. Reid and his team are good communicators, and even better listeners. They worked through some technical quirks during on-boarding and have been supporting us and leading IT with a smile for years.

– Scott, Operations Manager

Architecture Firm

Resolved IT has been a great partner for our business. Reid and his team are good communicators, and even better listeners. They worked through some technical quirks during on-boarding and have been supporting us and leading IT with a smile for years.

– Scott, Operations Manager

Let’s Chat About How We Can Help Your Business Grow

Have questions about how our IT services can help your business? We’re here to help! To make things easier for you, we’ve implemented a quick and efficient booking calendar. Select a time that works best for you, and let’s discuss your IT challenges and opportunities.

Not sure what to book? Feel free to reach out to our email at info@resolvedit.net with any questions or comments!